Technology has become an integral part of long-term care (LTC) operations,
Long-term care organizations increasingly rely on digital solutions to manage clinical and administrative tasks. Telehealth enables remote check-ins and virtual visits for residents, while EHRs centralize medical histories and care plans. Online portals allow families to track resident progress and communicate securely with care teams. These tools improve efficiency and engagement but also create potential entry points for cyber threats if not properly managed.
HIPAA sets national standards to safeguard protected health information (PHI). For LTC providers, two areas are particularly important. Privacy standards govern how resident information can be used and shared, applying to all LTC providers and their business associates. Security standards require protecting electronic PHI through administrative, physical, and technical safeguards, including access controls and encryption. Understanding and following these standards is critical to avoid compliance issues and protect residents’ privacy.
Staff in LTC settings frequently use tablets, smartphones, and laptops to update care records, communicate with families, and coordinate services. These devices often connect to public Wi-Fi or cloud-based systems, which can expose sensitive data to cyberattacks. LTC organizations should implement policies on device usage, including restricting personal device access, encrypting stored data, and securing remote connections. Careful management of photos, documentation, and email communication is also necessary to prevent privacy breaches.
Effective cybersecurity in LTC relies on controlling who can access PHI and ensuring staff are properly trained. Access should be limited to those who need it, with unique logins and strong password protocols. Staff should receive ongoing training on secure device use, phishing threats, and HIPAA compliance. Measures like screen privacy filters, encryption, and secure remote access help prevent unauthorized viewing of resident information. Partnering with IT and compliance experts can further strengthen security practices.
Cyber threats continue to evolve alongside technology, and LTC organizations must adapt to protect residents’ health and privacy. Regularly updating security protocols, monitoring devices, and staying informed about industry best practices are essential steps to maintaining compliance and safeguarding sensitive information.
Navigating the regulatory, financial, and operational complexities of long-term care requires specialized expertise. Meaden & Moore provides comprehensive accounting, tax, and advisory services tailored specifically to LTC organizations, including skilled nursing facilities, assisted living communities, home health agencies, hospices, and continuing care retirement communities. Whether you need support with HIPAA compliance, financial reporting, operational efficiency, or strategic growth initiatives, our experienced team delivers practical solutions and guidance. Let us help your organization thrive in today’s rapidly changing healthcare environment.
Reach out to today to assemble a dedicated advisory team with the tools and expertise to meet your Long-Term Care organization’s unique needs.