Performance Improvement

M&M Business Solutions consultants are not just advisors: we pride ourselves on rolling up our sleeves and helping clients get the job done.  We help many clients realize and implement the recommendations we make, and much of this work begins with either the complete re-engineering of core processes or with incremental, modest improvements in a Kaizen or continuous improvement approach.

M&M Business Solutions’ consultants are experts at reducing costs, reducing errors, improving predictability, and reducing time-to-customer for all business processes involved in manufacturing, wholesale distribution, and service and repair businesses.  Our consultants are equally comfortable on the shop floor, in the warehouse, and in office. Our value-stream mapping tools and techniques have been successfully applied in a variety of such settings.

M&M Business Solutions’ consultants take a holistic approach to helping clients improve their business processes.  Like a good doctor, we first analyze the whole situation, including the symptoms, with a focus on the root causes of underperformance and the links to the business strategy.

Then, and only then, do we begin identifying and implementing solutions.  Where Lean Manufacturing tools and techniques are appropriate, we utilize them.  Where basic APICS principles such as MRP and finite scheduling are required, we apply them.  Where technology is appropriate, we employ it, but we certainly don’t focus on delivering technological improvement, we focus on delivering process improvement.